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Garage Door is Off its Track

Navigating Common Challenges and Solutions to a Garage Door Derailing Off Its Tracks

Garage Door Tracks / February 23, 2023
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When a garage door comes off its track, it’s a frequent problem for many homeowners. This situation not only leads to inconvenience but also poses potential damage and safety risks. Knowing why your garage door is off its track and how to effectively tackle this issue is crucial for preserving its functionality and ensuring overall safety.

Let’s Take Closer Look at Your Garage Door Track


Over time, garage doors may show signs of wear and tear, such as bent tracks or weakened springs.

Improper Installation

If the garage door was not installed correctly, it may become unbalanced and misaligned.

Broken Springs

Springs play a crucial role in supporting the weight of the garage door. If they break or wear out, the door can lose its balance and come off track.

Loose Hardware

Check for any loose hardware around the tracks.

Dirt or Grime on Tracks

Ensure that there is no dirt or grime buildup on or around the tracks, as this can affect the smooth movement of the door.

Lack of Lubrication

Proper lubrication of the rollers is essential for smooth operation. Avoid using WD-40 and instead use lithium- or silicone-based grease.

Worn-Out Rollers

If the rollers are worn out, they can put extra strain on the tracks. Replace worn-out rollers with ones that have sufficient ball bearings.

Bent or Misaligned Track

If the tracks are bent or misaligned, the door may pop out of the track. This can happen due to age, impact, or poor track quality.

Broken Lift Cables

Older garage door openers may have lift cables that can break or unravel, leading to the door coming off track. Ensure the lift cables are in good condition and properly sized for your door.

Obstructed or Blocked Track

Remove any items or debris that may obstruct the door’s movement along the track.

Accidental Impact or Damage

Accidentally hitting or forcing the garage door, such as with a vehicle, can cause the door to come off track. Avoid attempting to fix it yourself and seek professional help.

Inclement Weather

Severe weather conditions can affect the tracks and potentially cause the door to come off track.


Steps to Fix a Derailed Garage Door

Safety First: Ensure your safety first. If the door is off its track, keep it in the down position, if possible, and disconnect the opener to avoid unintended activation.

Identify the Problem: Carefully inspect the tracks, rollers, and springs to determine where the misalignment or damage has occurred.

Realigning the Door: In cases of slight misalignment, you might be able to reposition the door on the track carefully. However, proceed with caution to avoid further damage or injury.

Tightening and Adjustments: Look for any loose components and secure them. Adjusting the tracks to ensure they are parallel might also remedy the issue.

Professional Assistance: For more complex problems or significant damage, it’s advisable to contact professionals. They possess the necessary tools and expertise to safely and effectively resolve the issue.


Preventative Measures

Regular Maintenance: Implement a routine maintenance schedule to keep all parts in optimal condition.

Gentle Usage: Operate the garage door smoothly to avoid undue stress on its components.

Expert Installation: For installations or major repairs, always rely on experienced professionals.


A ‘Garage Door is Off its Track’ is a scenario that requires urgent attention to prevent further damage and maintain safety. By understanding the underlying causes, taking swift action to correct the issue, and adopting preventive measures, you can ensure the longevity and safe operation of your garage door. In situations where you’re unsure, always opt for professional help to guarantee a proper and safe resolution.

To prevent your garage door from coming off track, regularly inspect and maintain the door system. Tighten any loose hardware, keep the tracks clean, lubricate the rollers with the appropriate grease, and address any issues promptly by contacting a professional.

When your garage door comes off its track, it is crucial to prioritize safety. Turn off your vehicle, exit the garage, and contact a professional to assess and repair the door. Operating an off-track garage door can be hazardous.

For professional assistance with garage door repairs and track realignment, reach out to Overhead Door Company of Huntsville™. Our experienced team can ensure your garage door is functioning safely and efficiently.

Give us a call!

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Troubleshooting Your Garage Door and Its Moving Parts 

Overhead Door Company 
of Huntsville/North Alabama™
9550 Madison Blvd. 
Huntsville, AL 35758