We'll Fix it Right the First Time!
North Alabama's #1 Overhead Door™ Expert in Garage Door Repair and Service, Garage Door Openers and Repairs, Garage Door Spring Replacements and Sales for Over 50+ Years
Residential & Commercial Repair and Installations
If you're feeling a little overwhelmed after discovering your garage door won't open or close, you can't lift the door, please take a deep breath, and relax. We're here to help. Overhead Door Company™ has certainly seen its share of simple to complex garage door issues. No matter what the brand or model, our certified technicians will arrive on your job with a fully stocked truck, prepared to handle any problem with your garage door or opener. We take pride in each and every job. Our history speaks for itself! - Let the experts at Overhead Door™ repair your broken garage door.
One of the things that sets us apart from all other residential and commercial garage door repair/installation companies in the area is that you can trust that any specialists we send to your property is an employee of Overhead Door Company of Huntsville/North Alabama™ and thus fully covered by our guarantee and insurance. We do not use subcontractors in any facet of our business. This provides you with optimum protection and peace of mind.
We are strategically located in Madison, right off I-565, to properly service all markets in Huntsville and the surrounding metro areas. All of our service technicians are licensed, bonded and employees of Overhead Door Company of Huntsville/North Alabama™.
Serving: Huntsville, Madison, Athens, Decatur and the surrounding metro areas
Garage Door Won't Open or Close. Now What?
• Spring Repair - Replacement - There's no single part on your garage door and garage door opener that is more important to the raising and lowering of the door than a garage door spring. They become weak over time and break due to stress causing broken springs.
There are two different types of springs used on garage doors. Torsion springs are attached just above the closed garage door, while extension springs are located above the upper tracks on both sides.
When one extension spring breaks, one side of the door gets pulled upward more quickly than the other. This imbalance may make your garage door lift crookedly.
You will know the springs need to be replaced if you try to open or close the door but the door will not move, even if everything sounds and looks like it’s working.
• Garage Door Opens or Closes with a Thud - In a 9 x 7-foot garage door, the torsion spring located above the door, which serves as a counterweight, may be broken. If you have an extension spring system, in which the springs are located above the horizontal rails, one of the two springs may be broken.
If you have a 16 x 7-foot door, the vast majority of which use a torsion spring system, one of the two springs is probably broken.
The other possible cause is that one of the lifting cables is broken or on the verge of breaking.
• Garage Door Sensors - These twin sensors usually sit near the bottom of your garage door, less than 6 inches above the ground. They face each other, sending a signal across the length of the doorway to determine whether there is anything in the way of the closing garage door.
If your garage door opens but doesn't close, or starts to close, and then reopens without any obstructions in the way, there's a good chance that your door sensor is malfunctioning. Typical causes involve either a dirty lens or a photo eye misalignment.
A possible new set of garage door sensors may be required to be installed.
• Cable Replacement - Lift cables are found in garage doors with torsion springs. The cables are attached to the bottom corners of the door and routed to the torsion springs located above the door.
Retaining cables are found in garage doors with extension springs. The cables are located inside the springs, which run vertically along the left and right sides of the garage door. The purpose of retaining cables is to prevent the springs from flying across the room if they break.
Cables carry the weight of the door panels and transfer it to the springs. Snapped cables could leave your garage door immovable.
Cables help raise and lower your garage door, and if they are broken, loose, or frayed, they create a risk to surrounding people and objects.
• Roller Replacement - Rollers connect the panels to the track, allowing them to move freely.
There are a number of factors that determine how long your garage door rollers can last, including how often you open and close your door, the climate where you live, and how they are maintained.
• Repair Off-Track Doors - A track guides the rollers in the correct path. Years of operation can put these out of level, resulting in noisy and slow operation of your garage door. Bent, misaligned or rusted garage door track.
If you notice bent, disconnected, or rusted track or the garage door makes an excessive amount of noise or shaking while in motion, you are probably in need of some repair.
• Door is Off its Hinges -Most of the time, this situation is due to one of the horizontal tracks falling out of alignment, the metal bracket at the end of the track coming loose or the bolts holding the bracket in place coming unscrewed.
• Garage Door Opener or Motor Not Working - The garage door opener consists of the motor assembly and the motor gear. The garage door spring does the heavy lifting leaving the motor to be the brains behind the entire operation. The average garage door opens 1,500 times per year. Over time the garage door opener will just stop. There will be no audible snap, no dangling parts, no signs ahead of time. We repair all brands of existing openers.
Garage door openers are fairly simple mechanisms that tend to last a long time. The average lifespan is 10 to 15 years. It is, for this reason, our trained technicians will determine when your garage door opener is not fixable and will advise when a new garage door opener is needed. The age of your garage door opener should play a part in your decision to replace. If it’s only five years old, you should be able to go with residential garage door opener repair.
If your garage door is more than 15 years old, it’s most likely time for a replacement.
• Door Travel Limits Off - In most garage door openers, there’s a default setting to tell the garage door how far to close. This can be improperly set upon installation, or slowly drift away from the original setting over time. If the setting is too high, the garage door will stop short of the actual ground. If the setting is too low, the garage door will think it’s hit an object when it’s actually hit the floor. Either way, there needs to be an adjustment to the travel limit setting. Different models of openers have different means of achieving this.
• Something is Blocking the Door - Though this problem might seem obvious, it shouldn’t be overlooked. If there’s something blocking the door from closing all the way, a full closure will be impossible. Check your garage floor and the surrounding areas for any objects or debris that might be causing the improper close. You may also want to check the tracks, and the garage door itself.
• The Transmitter Batteries are Old
• The Disconnect Switch was Enabled - If you can hear your garage door motor running for what seems like the full amount of time it normally would take to open or close the door, but the door doesn’t move, chances are the disconnect switch has been enabled.
This switch is usually attached to a rope that can be pulled or a knob that can be turned to disconnect. This switch can accidentally come unhooked causing the door to be disconnected from the motor.
If you lose power and use the disconnect switch, you’ll need to reattach it to use your garage door motor to open and close your door again. Open the door all the way and then reattach this hook. Then try opening or closing the door again with your transmitter, and you should be all set.
• Garage Door Does its Own Thing A possibility—although an unlikely one—is that if you have an opener manufactured before 1993, one of your neighbours might have the same type of device (using the same wave frequency) with the same transmission code.
Maybe a new battery is all that is needed for the transmitter.
Sometimes a power surge can cause strange behaviour.
• Panel Replacement - A panel is the term used for the individual pieces that make up your garage door itself. These can be damaged by impact or weather.
• There's Been a Power Outage - Open your garage door manually. To do this, you have to pull back on the emergency cord to deactivate the motor. To reclose the door, pull the cord forward, making sure that the carriage assembly is properly engaged.
A malfunctioning garage door can be frustrating, inconvenient, and many times dangerous to operate. Whether something is wrong with your garage door motor, springs, rollers, tracks, cables — or another issue altogether — you can rely on Overhead Door Company™. Our garage door specialists can find the problem, offer an affordable garage door repair quote, and provide the repairs necessary to have your garage door up and running properly again.
If it's a broken garage door spring, a teenager that has just backed into your garage door or a new garage door that's on your wish list, give us a call today. We offer same-day garage door repair service and convenient in-home same-day estimates for new door sales. As an Overhead Door Company™ distributor, you can rest assured that every member of our team is trained and knowledgeable.